FAQ
Products

What is Double Cleansing?

Double cleansing is a method that uses two types of cleansers: an oil-based cleanser followed by a water-based one. Oil-based cleansers remove oil-based impurities such as sunscreen, makeup, and excess sebum, while water-based ones clear water-based impurities out, such as sweat, dirt, and grime. This method ensures that your face is cleansed thoroughly so other skincare products will be absorbed better by your skin to work more efficiently.

Do I need to purchase both Cleansing Balm and Jelly Cleanser for double cleanse to be effective?

Yes, you will need both oil and water-based cleansers, like our Call It A Day Cleansing Balm and Clean Start Hydrating Jelly Cleanser to effectively and gently remove all impurities from your skin. However, our products are intended for you to pick and choose to help your skin reach its healthiest form as well. If you already have a favourite water-based cleanser, for example, you can simply use our Call It A Day Cleansing Balm to complete your double cleanse routine.

Do I need to use a cleansing balm or oil-based cleanser if I don’t use makeup?

Oil based cleansers not only remove makeup but daily essentials like sunscreen, as well as excess sebum and other oil based pollutants that build up on your skin over the course of the day.

Should I be double cleansing only at night?

Double cleansing can be done up to twice a day, typically once in the morning and again at night. However, this isn’t a one-size-fits-all formula; your skin is unique and what it requires changes from day to day. So, be mindful of your skin and use the products accordingly. Founder’s tip: we like to use Call It A Day Cleansing Balm in the morning on days that we wake up with drier or more sensitive skin than normal.

Are Gentle Hour products suitable for sensitive skin?

All of our products are designed with sensitive skin in mind since there are no potential allergens or irritants in our formulations. But, we understand that everyone’s skin is different and we recommend you to always double-check with your doctor.

Are Gentle Hour products all-natural?

We don’t believe that all-natural skincare is always the most effective in regaining your skin’s most stabilized state. However, we do use ingredients that possess high concentration of naturally-derived components. All of our products are free from parabens, SLS, silicones, denatured alcohol and mineral oil. Basically, we’re bringing the best of modern technology and Mother Nature into your daily routine.

Are Gentle Hour products safe to use during pregnancy?

Our products are safe to use during pregnancy and nursing. However, we do recommend you to check with your doctors. We only want the safest and happiest of results for you and our little friend.

Will there be more products in the range?

Yes! We are currently developing other products that aim to help your skin find its stabilized level. If you have any ideas, simply DM us at @gentlehourofficial or email us at hello@gentlehour.com

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